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Terms & Conditions

GENERAL INFORMATION 

About Us
The Baggery Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link below.

Our Contact details:
The Baggery Ltd.                                                     Phone: +44 (0) 20 8606 0022
Unit 5                                                                         Fax:       +44 (0) 20 8813 6107
Pasadena Trading Estate                                     Email:   enquiries@thebaggery.co.uk
Pasadena Close
Hayes
Middlesex
UB3 3NQ
United Kingdom

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy to the shopping basket.  After you have finished your selection, click on 'Checkout' and you will be asked for the following details that we need to be able to complete the order, prior to entering your credit /debit card details for processing.

(a) delivery destination so that any applicable carriage charges can be calculated
(b) first time users will be asked to enter their name, billing address and delivery address.  Existing customers will need to enter their username and password to access their account (unless your details have changed since your last order you will not be asked to enter your details again)
(c) acceptance of The Baggery Ltd. Terms and Conditions. 

Once your order is accepted you will receive a confirmation email giving full order details. In the event of an error in your order, please contact us as soon as possible.

Once you have placed your first order with The Baggery Ltd. an account will automatically be set up and personalised password emailed to you.  We require no further information from you other than listed above which is purely for the purpose of fulfilling your order.  By signing into your account each time you order you have access to all past orders which will enable you to repeat order specific goods or whole orders as well as viewing/printing any invoices.  The Baggery Ltd. does not hold/store any credit/debit card details as part of your account information.

Delivery Schedule
To view our full delivery terms please click here.

We regret that we cannot currently accept on-line orders for delivery outside the UK however we do accept international billing addresses for payment on orders for delivery within the UK.  Please contact us prior to ordering if you are interested in international delivery so that we can quote you on a bespoke basis.

Tax Charges
For orders made from the UK or the European Union, 20.00% VAT is applicable.  VAT is displayed on all products.

Privacy Policy
The Baggery Ltd. are committed to protecting your privacy and do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.  Information that The Baggery Ltd. obtain from customers are solely used to process orders and payments, deliver ordered goods, communicate with you regarding orders, promotional offers and products.

Cookies
Cookies are used on this site to keep track of the contents of your shopping basket. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features on The Baggery Ltd. website that use cookies.

Security
The Baggery Ltd. are dedicated to ensuring your safety when shopping on our site.  We follow all necessary procedures to protect the security of your information by using Secure Sockets Layer (SSL) software to encrypt all information you provide.
To ensure complete privacy of your account we advise that you do not disclose your password to any third parties and/or individuals.  The Baggery Ltd. does not take responsibility in keeping your password confidential.

TERMS AND CONDITIONS

By placing an order on the The Baggery Ltd. website you are agreeing to be bound by the terms and conditions of sale that are listed below. Nothing in these terms confers or purports to confer on any third party any benefit or any right to enforce any part of these terms pursuant to the contract (Rights of Third Parties) Act 1999. Nothing in these terms shall affect your statutory rights as a UK consumer.

1. Goods and Services
1.1 The Baggery Ltd. warrants that all goods promoted for sale on this site are of satisfactory quality. Specifications and representative images are not intended to be binding and are intended only to give a general description of the product.
1.2 We reserve the right to (a) make any changes in the specification necessary to comply with any applicable legal requirements and (b) change the specification published on this website provided this does not materially affect the quality of the goods. In all other respects, and to the maximum extent permissible, The Baggery Ltd. makes no other warranties or promises about the goods, and any implied warranties are excluded.

2. Availability, Prices and Information
2.1 ALL products are offered for sale SUBJECT TO AVAILABILITY.
2.2 The Baggery Ltd. does not take responsibility for products not meeting the exact dimensions and specifications listed on this site.
2.3 ALL product images, colours and descriptions displayed on The Baggery Ltd. website are provided for illustrative/information purposes only.  The Baggery Ltd. does not take responsibility for products not meeting the exact specification set out by product descriptions and/or imagery.
2.4 The Baggery Ltd. reserves the right to make any alterations to the price of goods sold and delivery charges on the website without prior notice.
2.5 The price payable for goods on order is as set out on The Baggery Ltd. website at the time you place your order.  In the unlikely event that there is an error in the pricing of goods on order we will always contact you to reconfirm the order and ensure that the price is acceptable before dispatch.
2.6 ALL prices are shown exclusive and inclusive of VAT and displayed on the web site in Pounds Sterling and must be paid in full, including delivery charges.

3. Ordering
3.1 When you receive confirmation of your order via email, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We shall thereafter supply you, subject to availability, with the quantity and specifications of goods set out in your order. You are responsible for ensuring the accuracy of your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods (as stated in 2.5), or we are no longer able to supply a particular product for some reason.
3.2 In the event that specific goods on order are unavailable for dispatch we will contact you as soon as possible to discuss alternative product/s by means of a replacement that is acceptable to you.
3.3 If The Baggery Ltd. cannot offer a satisfactory alternative the unavailable product/s can either be
(a) placed on back order and dispatched as soon as stock becomes available (times will vary).  Full payment for the order will be taken including any back ordered products.
(b) cancelled from your original order and payment taken for available goods only.
The Baggery Ltd. will always discuss the options with you prior to dispatching any goods, if applicable to your order.

4. Payment

4.1  The Baggery Ltd. uses the online payment gateway WorldPay.  WorldPay offers the highest level of compliance under the Payment Card Industry Data Security Standard (PCI).  WorldPay adhere to the highest level of security to ensure your details remain secure throughout the order process.  Once your order has reached the payment stage you will be redirected to an external WorldPay hosted payment page which ensures your full security.  No credit/debit card details are entered on The Baggery Ltd. website therefore no payment information is stored on our internal network.
4.2 You may pay using MasterCard, Visa Credit Card, Visa Electron, Visa Debit, UK Debit MasterCard, Maestro or Solo Debit Card. No other forms of payment are accepted.
4.3 The Baggery Ltd. must receive full payment for all goods on order and any applicable delivery charges before the order can be dispatched.
4.4 To process your order it is necessary for full card data to be disclosed, including details of the card's registered address. Failure to provide full information could forfeit an order.

5. Data Protection
5.1 The Baggery Ltd. is registered under, and will process your personal data in accordance with the Data Protection Act 1998 by ensuring strict security procedures in the storage and disclosure of such information.
5.2 By sending The Baggery Ltd. any messages you consent to the processing of your personal data by The Baggery Ltd. using databases and spreadsheets for the purpose of processing your request.
5.3 The Baggery Ltd. will not share any information given to us by you onto third parties and/or individuals for marketing purposes.
5.4 Information you supply to The Baggery Ltd. will not be transferred outside the European Economic Area.

6. Delivery, Return/Refund, Cancellation Terms - please click here.

7. Limitation of Liability:
7.1 The limit of our liability to you is the making up of any shortfall, replacement, refund of the price of the goods as provided for in terms 2, 3 and 6.  We are not responsible to you to any greater extent and in particular we are not liable to you for any indirect or consequential loss (including without limitation financial loss such as loss of profit or otherwise) which you may incur for whatever reason, as a consequence of our failure to comply with these terms and conditions. This term does not operate to exclude or limit our liability in respect of death or personal injury caused by our negligence.
7.2 We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these websites.

8. Choice of Law and Jurisdiction
These terms shall be governed by and construed in accordance with English Law.

PLEASE PRINT A COPY OF THESE TERMS AND CONDITIONS OF SALE FOR YOUR OWN REFERENCE BEFORE ACCEPTING THE TERMS AND CONDITIONS AND PLACING AN ORDER.


Links on this website connect to other websites maintained by third parties over whom The Baggery Ltd. has no control. The Baggery Ltd. makes no representations as to any other website or as to any matter contained therein. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties are those of the respective authors, publishers or distributors and not of The Baggery Ltd.

All trademarks appearing on this site are the property of their respective owners.

Except where copyright is otherwise acknowledged, all information on this website is Copyright  © The Baggery Ltd. 2010.
All rights reserved.

Any redistribution or reproduction of part or all of the contents/images in any form is strictly prohibited.  You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.